Return & Refund Policy (GroomMe Diamond Guarantee)
At GroomMe, your satisfaction and your pet’s comfort are our top priorities.
We offer you the “Diamond Guarantee”:
If you are not satisfied with the service for any reason, you may request a full refund within 24 hours of the appointment – no complicated conditions.
Refund Conditions:
* Customers may request a full refund within 24 hours of receiving the service.
* Refunds will be processed using the same payment method used during booking.
* This policy does not apply in cases of violation of the terms of use or misuse of the service.